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Bank holiday closure

We will be closed on Monday 25th August 2025 for the summer bank holiday. We will be back open to help you as normal on Tuesday 26th August 2025.

If you’re feeling unwell and need medical help, please contact NHS 111 by calling 111 on your telephone, or visiting 111.nhs.uk. In an emergency, always call 999.

If you have a repeat prescription and your medication is due over the bank holiday weekend, please make sure to request your prescription by 20th August 2025. Repeat prescriptions take 2 working days to process. If your prescription is not about to run out, please do not request until it is due.

Accessing your health records

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • fill out a register for online services form and choose to access your full health record
  • upload or visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to Patient Access or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.

Page published: 5 December 2023
Last updated: 6 February 2024