How do I order my Repeat Prescription?
Patients on long-term medication can order repeat prescriptions in a number of ways:
- Online – Using our prescription requests triage
- Using our online services – Patient Access
- Calling the surgery on 01612 263 620
- In person
- By post
Your prescription will be ready for collection from reception after two working days, unless the doctor needs to see you.
If you have run out of your medicines and cannot delay taking them, we can try to arrange a same day prescription. If you contact us before 10:30 we may be able to have a prescription ready after 17:00.
However, this should be a one off only and cannot be guaranteed. Please give one week’s notice whenever possible. We are not able to prepare prescriptions while you wait.
Pharmacies may be able to supply up to 5 days of your medication in an emergency. They may charge for this service.
The doctor or nurse will need to review your medication every so often to make sure the medications are working as they should and are still the most suitable for you. Sometimes they will need to see you or speak to you to discuss this with you. We may contact you to let you know that you need an appointment before your prescription can be issued.
The medication review date is printed on the order form attached to your prescription. If you order a prescription after the date is past, you may wish to speak to a receptionist before you come to collect it, to find out if your prescription has been issued or if you need an appointment first.
If you have been advised by the surgery to submit a review of your medication, please complete our online Medication Review form.
If you would like to have your medications delivered, you must arrange this with your preferred pharmacy each time. We are not responsible for deliveries and cannot ensure that the pharmacy delivers on time.
Please note that the pharmacy next to the health centre is entirely independent of the practice. For details of local pharmacies, please see the NHS website: Service search.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.